At bb345, privacy is not a marketing promise — it is a technical and operational commitment. We explain here, in plain language, what data we collect, how we use it, who we share it with, and what rights you are guaranteed under the LGPD.
Six concrete practices that show how privacy works on the platform day to day.
All communication between your phone or computer and bb345's servers is encrypted with 256-bit SSL. This covers logins, bets, deposits via Pix or card, withdrawals, and any data transmitted on the platform. No information travels as plain text over the network.
Bb345 does not sell, rent, or transfer its user list to third parties for commercial purposes. Your registration data, betting history, payment methods, and platform activity belong to you — they are not a commercial asset for bb345.
Bb345 has operated in compliance with the General Data Protection Law (Lei nº 13.709/2018) since it came into force. This means you have legally guaranteed rights over your data — access, correction, portability, deletion, and withdrawal of consent — all exercisable through support or your account dashboard.
Bb345 collects only the data strictly necessary for account operation and legal compliance. Unnecessary data is not stored. Collected data is held on servers with strict access controls — only authorized technical staff may access it, and every access is logged for audit purposes.
You can update your profile, review communication preferences, and request full account deletion at any time — no lengthy internal approval needed. Data deletion requests are processed within 15 business days as required by the LGPD.
Bb345 only sends marketing communications — promotional emails, bonus notifications, odds alerts — to users who have given explicit consent. You can opt out of any type of communication at any time through your account dashboard or the unsubscribe link in any email you receive.
Use the links below to jump directly to the section you need. This Privacy Policy applies to all bb345 platform users in Brazil.
This Policy explains how bb345 collects, uses, and protects your personal data. By creating an account, you confirm that you have read and understood this document.
The controller of personal data collected by the bb345 platform is the company operating the bb345.click website, responsible for determining the purposes and means of processing personal data of Brazilian users.
For any privacy-related matter or to exercise rights under the LGPD, you can contact the bb345 Data Protection Officer (DPO) directly by email at privacidade@bb345.click or via the support chat available 24 hours a day on the platform.
This Privacy Policy applies to the bb345.click website, its subdomains, mobile apps, and all services provided by the bb345 platform to users located in Brazil.
Bb345 collects personal data at three distinct points: during registration, while you use the platform, and through automatic tracking technologies. See the breakdown below:
bb345 does not collect biometric data, health data, precise GPS location, private message content outside the support channel, access data from other websites, or third-party information without your express consent.
Bb345 uses the data it collects solely for the purposes described below. Each purpose is tied to a specific legal basis as required by the LGPD:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Full name, CPF, email, phone number, address | Contract performance |
| Bet and game processing | Betting history, balance, payment methods | Contract performance |
| Processing deposits and withdrawals | Pix key, card details, CPF | Contract performance |
| Identity Verification (KYC) | Government-issued ID (RG/CNH), proof of address, selfie | Legal obligation |
| Fraud and money laundering prevention | IP, device, behavioral patterns, financial data | Legal obligation / legitimate interest |
| Customer support | Account history, contact details, support ticket records | Contract performance |
| Responsible Gambling | Gameplay patterns, configured limits, session history | Legal obligation / legitimate interest |
| Marketing communications | Email, phone number, stated preferences | Consent |
| Product improvement and usage analysis | Anonymized browsing data, analytical cookies | Legitimate interest / consent |
| Compliance with legal and regulatory obligations | Registration data, financial data, and betting history | Legal obligation |
Bb345 processes personal data only when a valid legal basis under the LGPD exists. The applicable legal bases are:
Bb345 does not sell personal data. Sharing occurs only in the situations described below and always with adequate data protection safeguards in place:
Bb345 uses third-party providers for services such as server hosting, payment processing (including Pix, boleto bancário, credit card via national networks, Mercado Pago, and PicPay), fraud analysis, and technical support. These providers access only the data strictly necessary for the contracted service and are bound by confidentiality and data protection agreements requiring LGPD compliance.
Bb345 may be legally required to share data with gambling regulatory bodies, the Federal Revenue Service, COAF (Financial Activities Control Council), or the Judiciary in response to formal legal requests. In such cases, sharing is limited to the minimum required and documented internally.
To operate the live casino and slots, bb345 uses third-party gaming platforms. These providers receive an anonymized session identifier and the bet amount — they do not receive your name, CPF, email, or banking details.
bb345 never shares your data with advertisers, brokers, telemarketing operators, or any third party for commercial purposes without your explicit and specific consent.
Bb345 handles payment data with additional layers of security, given the sensitive nature of this information. Here is how each method works:
Pix transactions are processed directly through the Banco Central do Brasil's instant payment system. bb345 stores the Pix key linked to your account for withdrawal processing, but has no access to your banking password, your bank's app (Nubank, Itaú, Bradesco, Banco do Brasil, or any other), or any data beyond the registered key. All Pix operations are end-to-end encrypted by the Banco Central's own system.
Full card details (number, CVV, expiry date) are never stored on bb345's servers. Processing is handled by a PCI DSS-certified payment gateway that tokenizes the card — replacing real data with an encrypted token that works only for transactions authorized by the cardholder within the platform.
When using Mercado Pago or PicPay, you are temporarily redirected to those platforms' secure environments for authentication. bb345 only receives payment confirmation and the amount — it has no access to your credentials on those platforms.
For bank slip (boleto bancário) deposits, bb345 generates a slip linked to the account holder's CPF. Payment is processed by the issuing bank and confirmed via automatic notification. No additional banking data is stored with this method.
Bb345 uses cookies and similar technologies to ensure the platform runs correctly, protect session security, and improve the user experience. Cookies are classified as:
Required for basic platform functionality — session authentication, bet slip, account settings. These cannot be disabled without affecting the service. They do not store personally identifiable information beyond the session identifier.
Used to understand how users navigate the platform — which pages are visited most, where usability issues occur, and average session duration. Data is processed in aggregate and anonymized form. You can opt out of these cookies with no impact on your site experience.
Used only with express consent to personalize offers and communications within the platform. bb345 does not use social media tracking pixels or third-party retargeting tools without your consent.
You can manage your cookie preferences at any time through your browser settings or the privacy dashboard in your bb345 account. Declining marketing cookies does not affect how betting features work.
Bb345 retains personal data for the minimum time necessary to fulfill the purposes for which it was collected, in accordance with applicable legal retention periods. The general criteria are:
Once the applicable retention period expires, data is securely deleted or anonymized so that the individual can no longer be identified.
The General Data Protection Law grants you a robust set of rights over your personal data. bb345 makes it easy to exercise these rights through your account dashboard or by contacting support:
Request a copy of all personal data bb345 holds about you, including your registration, betting history, and payment records.
Update incomplete, inaccurate, or outdated information directly in your account dashboard or by contacting support.
Request deletion of your personal data when there is no longer a legal basis for processing it — such as after your account is closed.
Receive your data in a structured, machine-readable format for transfer to another service provider.
Withdraw consent for consent-based processing — such as marketing — at any time, with no impact on your account's core services.
Find out which public or private entities bb345 has shared your data with in specific situations.
To exercise any of these rights, send your request to privacidade@bb345.click or access the privacy dashboard in your account. bb345 will respond within 15 business days. If you have questions about how your data is handled, or feel your rights have not been respected, you may file a complaint with the ANPD (Autoridade Nacional de Proteção de Dados).
Bb345 implements technical and organizational measures to protect users' personal data against unauthorized access, alteration, disclosure, or destruction. The key measures in place are:
In the event of a security incident that may affect your data, bb345 will notify you and the ANPD within the legally required timeframe, with information about the nature of the incident, the data affected, and the steps taken to mitigate the impact.
The bb345 platform is intended exclusively for users aged 18 and over. bb345 does not intentionally collect personal data from minors under 18. Registration requires age confirmation, and the CPF provided is verified to ensure it belongs to an adult.
If bb345 identifies that data from a minor was inadvertently collected, that data will be deleted immediately and the account closed. If you are a parent or guardian and believe a minor has created a bb345 account, please contact support immediately via live chat or email privacidade@bb345.click.
Bb345 may update this Privacy Policy periodically to reflect changes in legislation, data processing practices, or services offered. Changes that affect your rights or the way we handle sensitive data will be communicated by email with at least 15 days' notice.
The version in effect is always the one published on this page, with the last update date shown at the top of the document. Continued use of the platform after a change takes effect constitutes acceptance of the updated version. We recommend reviewing this page periodically.
If you have email notifications enabled on bb345, you will automatically receive an alert whenever this Privacy Policy is updated in a significant way.
Bb345 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with this Policy and the LGPD. The DPO is the official point of contact for rights requests, questions about data processing, and privacy-related complaints.
Contact the bb345 DPO:
If your request is not resolved satisfactorily by bb345, you have the right to file a complaint directly with the ANPD (Autoridade Nacional de Proteção de Dados), the federal authority responsible for enforcing LGPD compliance in Brazil.
Complete rules for using the bb345 platform: registration, Sports Betting, bonuses, withdrawals, and user conduct. Read Terms
Self-control tools, deposit limits, and self-exclusion available at any time in the dashboard. Learn more
Answers to the most common questions about privacy, account security, and data protection at bb345. View FAQ
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